Gain Control of Your Conflicts and Reduce Stress 

woman pointing at eBook

If you follow the suggestions in this eBook, you will be able to:

  • Transform a disagreement into a mutual search for creative solutions.
  • Use conflict management techniques known to professional mediators.
  • Apply creativity tools to resolve important conflicts.
  • Know when to walk away.
  • Communicate to turn negative energy to positive engagement.
  • Identify and achieve your priority needs.
  • Preserve your work and personal relationships.

You will get twenty-six concrete actions you can take immediately to improve your conflict management and creative problem solving skills.



But don't worry. You won't have to take all 26 actions at once to begin seeing improvements in your poise and ability to handle conflicts. If you implement even one of the ideas, you will add an important tool to your kitbag to help you with challenging interactions.

cover for free ebook: conflict to creativity from A to ZThe book is designed so you can read the chapters in any order you like and take what you most want and need right now.

Just enter your name and email address where indicated and click "DOWNLOAD eBook."

You will receive a verification email to ensure no spam bots are messing around. Once you confirm, a second email will arrive a few minutes later with the download link. Oh, and by the way, I will never sell or share your email with anyone else.

So go ahead, sign up for the free eBook today so you never have to be afraid of conflict again.



"I just read a few pages of your eBook and I have to say it is amazing. It is clear, precise and has a lot of tips and exercises. It is very useful in my work in Costa Rica."

--Rosa Abdelnour, Mediator and Attorney


Jagoda Perich-Anderson, M.A. has helped people manage conflict, and make progress on some tough issues for over twenty years. My experience spans private, public and non-profit sectors. I've facilitated, coached and mediated small and large work teams, multi-stakeholder groups, and individuals through a variety of disputes from union-management to environmental to personality/work style differences, and everything in-between. I'm passionate about showing people how conflict, handled skillfully, empowers creativity and innovation.